Addelli Shop Policies

Personalized Items:  Typical lead time on personalized items is 7-10 business days.  Personalized text item boxes will be provided on individual item listings.  These fields are required text prior to adding the item to cart.  

Personalized text will be added as provided in the order. Please verify all spelling(s) prior to placing order.  We understand that errors do happen.  We will do our best to reach out if something doesn't appear right (for example, if we see "Smtih" instead of "Smith" on an item), but we cannot be responsible for misspelled text on personalized items.  If any corrections are needed, please contact the shop or email ashlee@addelli.com with order number/description of item AS SOON AS POSSIBLE.  Changes will be accepted without penalty if received prior to making the item.  

Cancellations/Alterations: Cancellations and item alterations will be accepted up to 24 hours after placing the order.  Please contact us to request cancellation/alteration.

Returns: Returns on personalized items will not be accepted unless due to shop error.